Placing an order for regular cake toppers is as simple as clicking on the item & choosing the colour. With personalised items please be sure you put any specific details in the request box provided (E.g. name, age, colour if different from what is listed, theme/character required)

Anything different, please do contact me to point you in the right drection of what to order. 

We do not accept any responsibility for mistakes made in the ordering process so please make sure you check your spelling carefully. 

Orders are not guaranteed to be dispatched the same day as ordering. If you need an urgent order, please do contact me prior to ordering so I am able to confirm if this is possible, please add special delivery postage at check out.

When the item has been dispatched, you will be updated. An email may have gone to your junk mail folder. Please note we have had issues inteh past where the royalmail website has not updated the order, so if any doubt please do contact us. 

Most items are delivered within 2-3 days after posting. Unfortunately we can not guarantee when royal mail will deliver your order. So it would be ideal if you can order your items with a good time scale to allow for postage delays.

We accept payment via Paypal, bank transfer or cash on collection.

Postage options are; 

2nd class postage, estimated delivery 7-10 working days. £1.50

1st class postage, estimted 3-7 working days. £1.95

Special delivery, Guaranteed next day by 1pm. £8.00

(Please be sure to update yourself with terms & conditions on the Royal mail website, as they do adjust the time scales due to demand (Corna virus has caused many delays and this postage option has sometimes taken 2 days to arrive)

You may cancel an order as long as the process has not been completed.

Orders paid via bank transfer can be refunded back to your bank.

Unfortunately if you have used Paypal you will be given a credit note to use on future orders or the fees will be taken from the initial payment you made due to fees charged from paypal when you make your payment are not refunded. 

When you checkout, you select a box to say you have agreed to our terms & condtions so please be sure you’re happy to go ahead with your order.